Serways Raststätte Mellrichstädter Höhe West

Clean and usually nice service to recharge.

I've never met such rude and respectless gas station staff. Today for 130€ Ultimate danced and I wanted to save a pair of euros with my Aral card on the phone. Usually the Aral card is first scanned and then paid. I'm holding the phone to the employee and she said I should pay first. Then I paid first and subsequently scanned the Aral card. Then of course I didn't go because I had already paid. I told her in a very normal polite tone that the card is usually first scanned. Answer from the first employee: “Don’t be such a smart one!” Then I said a little bit perplexed that she should stay in fact. At the same time, a second employee mixed with the comment: “We know what we do, you don’t have to explain. Do not get presents for Christmas or what?” My attempt to explain to her that the first employee just approached me unfoundedly was ignored. The first employee gave me the document and then wanted to have it back in order to “review something”. I told her she didn't need the document and went to the exit. Something has been called after me in the wording: “You freches.” Of course you are a little frustrated when you have to work at a gas station at the beginning of 50 at Christmas. However, you cannot leave this frustration to the customer. Was my first and last time at this Aral, as there are significantly better operators who place value on a good customer retention.

I had to quickly return to Hesse during the ride (with 1€ they are with them)

Breakfasts open there, and it must be noted that prices only know one direction, while the quality falls into the other. The coffee now costs extra and on the plate there is no greenery. They used to be better. Cleanliness is all right.

Coffee very good. Butterbrezel is recommended. The staff friendly and in very good mood.