Pizza Hut Ringwood - Melbourne

The customer service at this restaurant was absolutely terrible. I was promised a refund that I never received, even after 31 days had passed. I tried contacting their customer service five times to follow up, but was never able to reach anyone at the store, regardless of whether I called their store number or the franchise owner. I am now planning to dispute the order and report them to the ACCC. Overall, the food, service, and atmosphere all received a rating of 1.

I love this Pizza Hut for good Pizza. Food: 5 Service: 5 Atmosphere: 5

Quite inconsistent service and quality of pizzas here. It’s sometimes good and sometimes not great. Service wise, customers are often ignored at the counter for a good few minutes without acknowledgment. Food wise the ingredients sometimes are sparse. The serving size is also smaller than it used to be. A large pizza no longer fills the box up but only 3/4 (see photo) Food: 3

I pre ordered 2 hours before for 12:45 delivery. Came at 1:15. Half an hour over. I cancelled and wanted a refund. Nothing was done about it. Will never come back. Absolutely disgusting. Service: Delivery Meal type: Lunch Price per person: A$40–60 Food: 1 Service: 1 Atmosphere: 1

Just ordered food, and you guys weren’t even open even though it says you are on your store. Service: 1