Pho Viet Noodle House - Melbourne

Fairly new to the area and I love hunting for new good places. I've tried a couple Pho places and this one looked promising. The restaurant was small but had a decent crowd which was a good sign. Service was fast, two bowls of pho came out quickly. They were piping hot and fresh. The beef and meatballs were very good quality and the broth was very savory. Not as Herby as other restaurants near by but still very good. I also ordered a Thai tea and it was also very tasty and just the right amount of sweetness. I enjoyed my pho here and I would love to try more items on the menu in the future as well as their drink and smoothie menu that looked really good as well.

I have ordered from here plenty of times using the Uber Eats app. Tonight, I ordered my usual shrimp rolls. Usually, my order takes at least 20-25 minutes, but I was alerted that my food was ready quickly. When I got home and tried the shrimp rolls, they tasted spoiled and not fresh. I called the store and was told to notify Uber so they could take it off my bill. I will not only do that, but I’ll notify my cc company and dispute the transaction, and not patronize this business again.

To be honest this place is full of dead energy and no customer service. If I was the owner I would highly recommend finding new waiters because both of the guys that work in the evening are totally clueless or just plainly don’t give a damn about anything. They don’t deserve to work there tbh. I NO LONGER WANT TO GO THERE BECAUSE OF THEM! the food is great but they totally ruined it with there terrible energy and lack of service. Me and my girlfriend are very outgoing and chill people and even tried engaging in a conversation with the workers there but they clearly don’t want to be polite and engage (as waiters should). We were just sitting there talking then one of the guys came over to our table and pulled out his phone as if he was going to take our order or something but apparently he had a VERY IMPORTANT message to get back to and then walked away without saying anything…. How freaking awkward and disrespectful. I seriously hope they find new people that actually care about what they do.

After my experience ordering takeout, I gave two stars for their service. Although they were not friendly at all, they were quick to take care of me. My food was warm and delicious. In the future, I will try another local place in hopes of a better overall experience.

Full of delicate flavors, the perfectly crispy Vietnamese pancake was the absolute best ban xao we ever had. The menu photo shows cucumbers on the side but the photo I have shown has no cucumber. The Pho (chicken) did not come with accoutrements, or that plate is supposed to serve both? The Pho Ga did not come with chicken bone in like photo. Instead it was thin slices of chicken breast or something similar. The stir-fry with steak and broccoli- had super fresh ingredients and cooked perfectly. Summer rolls were not served with any greens. No greens inside of rolls. Very noodle heavy. Good food, reasonable prices but serves for American style customer.