Cold Stone Creamery - Melbourne

Drawn from indiatlantically to rockledge and I must say what the crew is working the night shift has a really hard time with following directions. I ordered over, it's about 6-7 times. I'll get the same each time, banana caramel crunch with a waffle bowl. the first time that they completely forget my waffel bowl, then the second and third times that they simply do not have the banans in, even if it is in the crazy names. the 4th time had no problems because I put extra banans? on my order that came out to be the regular amount of bananes. have been done a few more times and then they decided to put my wife in another bag. it's just inability, that's all I can think. I never had a single problem out of all the times I had ordered from the Indian cold stone. do it well.

EDIT: I readjusted my star rating. The owner kindly reached out to me, apologized profusely and offered to make the shake right again. New guy made my shake a milk-like consistency. Also, he was the only worker without a mask on, but that's besides the point. I asked the girl at the register if that was normal and she just shrugged. She said that's how it's supposed to be??? That doesn't seem right and it seemed like a lazy response??? This is the second time I had bad service here.

After walking around the Avenue at Viera, Cold Stone has some good ice cream to cool us off and satisfy the sweet tooth. I was enticed by the graphic at the door for their Halloween seasonal creation of Treat or Treat (TM). Be forewarned it stains your teeth with all the black food dye they use to make the cake batter ice cream black. In the Ice cream they mix in Kit Kat, Halloween OREO Cookies and M&M's. Of course it doesn't look as nice as their graphic but that doesn't affect the taste.

Ice cream is delicious and service was good! Selection of mixings was not as great it was very limited. Would have gave 5 stars if selection was bigger. Didn't have toppings I liked so plain coffee it was ?

This particular location stinks so so bad that when you open the door smells like actual poop! Obviously none cleans this place and what can we expect from the ice-cream we eat? *photos show the poor hygiene.