A&w - Medicine Hat

I was disappointed today as I ordered 1 lettuce wrap mamma burger and 1 papa burger with extra onion and spice The papa burger was good except I am sure if there was extra spice after all that is what makes a great Papa burger not just the double pattysMy disappointment was my wife’s lettuce wrap Mama burger it for was not the lettuce wrap burger that A&W is known for the Mama burger was basically a Mama burger without the bun yes it had a small peace of lettuce on each side of the burger the lettuce covered half the burger pattyThis Lettuce wrap burger reminds me of the McDonald’s lettuce wrap we’re they also just give you the burger without the bun and call it lettuce wrapPlease note 2 weeks ago we had the same order at this restaurantand my Wife was very pleased with her lettuce wrap as they used 2 full leafs on each side of the pattyI assume it is mainly due to the cook not knowing what a A&W lettuce wrap burger is as my wife for the last 2 years always says A&W lettuce wrap is the best burger everVegetarian options: Lettuce Wrap means wrap the patty with lettuce not just two small pieces of lettuce that covers half the pattyThis makes for a very sloppy burger experience

Was there tonight (Jan 24th), we were ignored by front girl, the guys in the back were more interested in goofing off so we walked off. Did not see manager

Good a&w nice and fresh food. Only thing I don't like is the feel for the need to have to clear my own table and the lack of wiped tables,Wheelchair accessibility: Good choice for some mobility issues, wheelchairs

Went through the drive through late at night after work, and the customer service was great (very polite). Food was fresh and I didn't have to wait

DO NOT order skip from here, very lazy-Nothing as ordered, no forks, no straws?Just go home if you cant do your