Chick-fil-a - McDonough

3 days ago, I dined in and was happy with the food, and of course the service. Definitely, the staff indicate the area has people capable of providing good customer service. A couple of nearby restaurants should figure out how to recruit ,select, andtrain employees by asking this organization.

Customer service was ok. The fries were Terrible full of oil and they were brown. I'm not sure if the cooking oil needing changing or they were overcooked. I walked up to the counter and asked for another fry a female manager stated that theyswitched cooking oil which made them brown. My response was: What about the fries being full of oil and I had to use a napkin topress the oil out. Her response was ohhhhhh.

On 9/15/22 around 9:00pm, I found a human nail inside the bottom of my fruit punch, then I immediately called store. If I?m not mistaken I spoke with the assistant manager name Tim; I then proceeded to tell him what happen. Tim was very nonchalant aboutthe issue. Do not eat here. Chick-fil-A will hear from my lawyer

Disappointed in the change made to the Hot Brown. The new serving platter is shallow and holds less, so the food cools off much quicker and is cold by the time you finish. Bad Form CFA.

We had a wonderful experience this morning! We were dining at 645am and the staff was already cheerful, friendly, and accommodating! This Chick-fil-A is extraordinarily kid friendly. We sat in the real train car to eat and one of the lead staffmembers gave us hats and placemats for the kids. We all enjoyed the train circling the ceiling of the restaurant, too! The food,as always, was delicious and came out quickly.