Panera Bread - Mayfield Heights

Gross. There are fruit flies or gnats flying around the bakery items literally stuck to the Danish. I told the employee working at the cash register and she looked at me as if she is either half asleep or high, said ok , and left it there. It 's still there, 30 minutes later... ?

Cashier Darlene was rude. No greeting. No thank you. No anything. Just a blank stare. Very unpleasant and

Always anticipate being out of whatever u order, out of soup, make a bowl of soup by half filling a cup and pushing thru the drive thru window while not so cheerfully announcing they are out of mac and cheese. How is it that these locations are always out of many things you order when they make them right there? POOR MGT. NOT good people. People that do not care. This type and kind of experience happens over and over multiple times month to month and year to year. There is NO better experience here. It is always the same non-caring people telling you they are fresh out of just about anything you order. You even start to complain they just give you an attitude and a fake I'm sorry.

The Fontega Chicken sandwich was perfectly made but was a bit overpriced.Tasty sandwich though.

Ordered online for my break at work and pulled up to the drive thru after everything was paid hours before and they made me wait in the drive thru line for half an hour, never got my order, never got a refund and just no help at all. Poor service, expensive food for no refund or advice on how to move forward with this issue. So Stupid.....