Tilbagemelding
Bidrage med feedbackAlways a great experience here; quick delivery, food is great, friendly staff!
Picked up my $80 order got home started eating and food had no taste at all plus everyone's food. Called them and the manager didn't even offered to compensate me for some food. All she said was that she would inform the chef. Last time going there . Maricopa has terrible restaurants and service.
Order was wrong. Not delectable AT ALL and $50 later I'm still hungry! If you know and are use to real Asian cuisine, THIS AINT IT! PERIOD!
Called to place a delivery order and the lady that answered was rude and in a hurry she was getting frustrated that I was asking what certain food items were that I wasn't familiar with then said it would be an hour and a half for delivery so I just canceled mainly because of her attitude
The best thing about this place is the delivery! Always a perk, it was friendly and fast. So they get a star for that. But the food and dealing with the manager over the phone...not good. I 'll tell you why...If you are a lover of Asian food here in the U.S. done with technique... meaning proper seasonings,flavor, cleaned shrimp and proteins, authentic recipies for even basics like sauce consistency, the texture of the meat, the noodles, the value for the money, and over all authenticity to the recipes(americanized or not), skip this place.I ordered a simple lo mein...and it was horrible. I mean, nothing was right. The noodles were the wrong noodles for the dish, the sauce was nothing but sweet, brown, thick gloppy sauce and tasted of nothing but 5 spice powder. It was a step away from being licorice. The meat was all floppy and rubbery with gristle all in it with no sear. Boiled in thick nasty sauce. And soggy soft thick noodles. More of an Udon noodle. Which is not right for Lo Mein. And there wasn 't any redeeming ingredients like egg, or vegetables, nothing to fall back on. It was INEDIBLE. You would think some people couldn 't mess up very simple recipies and basic cooking technique, but they have managed to mess up what should be a simple but nutritious, affordable, balanced, but technical dish. There is no way the cooks there at that place are of the same culture these dishes come from...even if the recipies are americanized. It 's of no excuse. I have been to Tennessee, California, New York, and Arkansas and had good Asian-American food. These people take pride in their work. So, that is why I say...this place has lost all standards.I spent $50 for a lunch sized Beef and Broccoli, and a Combo Lo Mein dinner portion and ordered 2 eggrolls, which should have come with it for that price.Because I could not eat it and it and I had spent so much money...I asked called and asked for a replacement or a refund. They told me, No. About both, and were not willing to help. They literally said, we will just do better next time. I was like ...wait, that is theft...or fraud. I paid for edible food and you gave me inedible food.Before I left the call, I told them I was going to write a review. After a minute the phone rang, they had got my number and called me back saying they would then do replacement but then when I didn 't want to pay extra for the same size entree, WITH LESS MEATS IN IT (chicken vs. chicken beef, and shrimp)for a replacement, and that was an experience where I was only allowed to order a lunch replacement of Kung Pao for my Dinner of Combo Lo Mein, they would not refund me for their horrible mistakes. I asked them if sauce came on the Kung Pao, and if they could please put it on the side in a separate container, but NOPE. My second entree arrived swimming in a variation of the same brown **** the first entree came in.They got their money and then some that day for that. Lesson learned. But, I wound up asking them to give the difference to the driver as a tip. I hope so. Here is the thing, they ASKED FOR THE FIRST ENTREE BACK, which is a health code violation. I wasn 't surprised because after the shrimp not even being cleaned properly... I knew I was dealing with a business that didn 't care.Before you judge me as being too harsh, just know...I have worked in many Asian restaurants and have Asian friends and family, who also own restaurants. I am an amateur chef and know how ANY food should be at least be clean, cooked correctly and properly seasoned.I 'm sure some people here, who don 't know any better, like it. But it is obvious that this place has lost all standards of what Asian food is and what it should be. It 's a disrespect to the culture, customer, and food, altogether. I didn 't just dislike this place, I was personally offended by it. But, They have delivery at least! So you can get delivery, but the food is inedible. It 's a compromise for your money.P.s. if you want good lo mein, there is better out there. Don