Dairy Queen (treat) - Maple Grove

First, the young man didn’t mention that they didn’t have any grilled chicken sandwiches available. I was left sitting under the warmer, growing frustrated as I asked the manager about it. He went on to blame the other staff members, saying they weren’t doing their jobs and weren’t notifying customers when orders were ready. The lesson learned: don’t expect good service in this area!

I enjoyed a delicious Blizzard, and my friend really loved their chocolate shake. We found that taking a walk was much quicker than waiting in the long line. Although the dining room was closed when we arrived, it wasn't an issue for us. I just wanted to avoid getting stuck in the drive-thru. The service was friendly, and the place appeared very clean.

The line here is always really long, but it's definitely worth the wait. I've started asking for extra toppings in my Blizzards, and I've never been disappointed. I'm so grateful that they are consistent and have options for all my sweet cravings!

It poured out rain, and we were looking for a place to dive. there are no signs that are displayed anywhere on the parking lot that the dining room was closed. After we went to the house, we asked the manager why the dining room was closed. he immediately became rude and talked about how they don't have a personal. we turned and went out.

HR Director here who heavily recruits nonexempt and exempt staff in the hospitality industry. Mario (not sure the exact spelling/sorry! please cherish his management skills while being absoutely slammed with customers, definitely a keeper. I'm always looking and he's by far one of the best I've run into ..who is also very cleaely loyal to DQ! As most know recruiting, onboarding, then training plus retention in the last two years has become critically important, moving to the forefront of most business needs in this industry. My experience Mario was very kind and accommodating while I held up the line ordering a birthday custom written icecream cake. By the time I was done with my order went to pay it was READY custom writing and all!! Clearly well trained staff accompanied by this great Manager 5/5 recommended based on turnaround speed, kind pleasant staff and my overall experience! Big thank you to the MOD staff who pulled off this amazing custom ice cream cake for me. It was a last minute immediate need and they crushed it. Much appreciated!! ?