Jack In The Box - Mansfield

Need too clean the men's restroom and fix the urinal

So placed online pickup order. Got to work and it's wrong. Gave feedback and DM asked if I would stop by and they remake order. Said he spoke to manager. I get there and manager says I know nothing of it. I show her the email and she says what was it. I told her and she says we dont sell that. I said it was on the app and she says you got the right location. I told her I wasn't gonna argue with her and leave. Jack in box corporation gets involved and sends me 2 complimentary combo coupons. I stop by the store and order combo told cashier about coupon. Get to window. Cashier says I dont know how to do that. I ssid can I speak to manager he says I am the manager. Tells me he has been there for 2 weeks. I ask can you take the coupon and he says today is my first day in charge and I'm only 17. I said i do not care how old you are just make my order and leave a note for your manager to deal with it later he hands me the coupon closes the window and was done with me I guess. Just stood there looking at me.No customer service day or night. Poor judgement and no accountability.