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Tilbagemelding
Bidrage med feedbackThe restaurant consistently delivers excellent service, even when it is busy and crowded.
Unfortunately, we were placed at a table next to the bar, which seemed a Spillover table, without decorations like at other tables next to us (I heard that the lead waiter moved our booking to a larger table that had come). We also had the smell of the rods, which was unpleasant and were pulled behind us during the meal. Our main theme was a clear discrepancy in the quality ordered by two of our dishes; especially 2 Carbonara dishes, one of which was a full taste, sauce and spices, the other we thought was actually another dish. Barely cooked spaghetti, small sauce or taste. We asked if there was a mistake and the chief waiter/manager assured us it was the same dish from another pot. We continued with the plate and returned it, as it was so different and tasteless compared to the other part. We received a replacement carbonara that was much improved, but felt disappointed about the customer service experience and overall experience in the restaurant. Unlike would we go back
I arrived and discovered that the restaurant was located in the basement of a shop, which felt cramped and small. We ordered two Penne Pasta main courses, which turned out to be small portions, along with two drinks. The total bill came to over £55, which was very expensive. Overall, I was disappointed with the experience and would not recommend this restaurant. I have dined at much more beautiful restaurants in Italy and paid less for a much better meal.
Very delicious food, excellent, friendly and patient staff
The pizza is tasty, but the spaghetti is too overcooked. The service is lacking, as the staff are not very attentive.