Rump N Ribs - Manchester

I recently dined at Rump and Ribs for the first time and had the pleasure of meeting Asif. As a wheelchair user, I often feel uneasy going to restaurants, but Asif made me feel comfortable and at ease. He assisted us in choosing our meals and explained all the different cuts of steak to us. The customer service was amazing and I will definitely be returning in the future.

The ribs were to die for and the service was excellent. My partner and I came in for valentines and the owner gave everyone a rose and chocolates. The banter with the owner made the experience even better. It was such a lovely atmosphere and it is now my go-to in Manchester!

I had read some reviews mentioning that the manager might be a problem, but we did not experience any issues with him. He was friendly and kept checking in to see if we needed anything, unlike the other staff who did not. However, we felt a bit rushed when they cleared our plates while some of us were still eating, and they seemed impatient when it came time to pay. The food, on the other hand, was quite good. The portion of chips was a bit small, but they were tasty, and the meat was cooked well. Just keep in mind that they do not have any desserts and will direct you to a nearby place for that.

I’m originally Canadian and have recently been exploring more of the UK and it’s food. Having eaten ribs at various places in various countries, I can confidently say these were the best ribs I’ve ever had. They fell off the bone and were very flavourful. The manager himself checked on us multiple times to ensure the food was good and that we were comfortable he also led me to the little prayer room which is always a nice feature to have. The mashed potatoes with gravy on top as a side was the perfect addition. I will definitely be coming again and have already recommended it to my friends and family.

I have never experienced such terrible service at a restaurant before. The manager treated us as if we were first-time diners, rushing us to finish our meal and presenting the bill immediately after we were done without us even asking. The steak we ordered was not cooked to our liking and overall not worth the price. The manager's attitude was intolerable, and he should remember that it is customers like us who keep him employed. The owners should consider hiring a new manager. I will never be dining at this restaurant again.