Pret A Manger - Manchester

The restaurant was surrounded by homeless individuals who came in and stole sandwiches and soup while everyone watched. The staff only spoke to them from the door as the thieves brazenly ate their Pret sandwiches across the street and laughed. Additionally, a homeless man was given the key to the mother and baby toilet in the restaurant, which he left open. This was definitely not a recommended place to visit.

In Manchester, there is a standout barista named Casey who has a magic touch when it comes to making lattes. While other baristas can make the same drink, Casey's lattes always have a special quality to them. The staff at this coffee shop is particularly friendly, making it my favorite spot for coffee.

This is the best Pret A Manger. Hayley and all the staff are super friendly and they make the best coffee ever. I love coming here, it is the best.

Beware the charity scam in this store. You go to pay using the card reader. Right next to it is another bigger card reader that will take £5 off your card without you authorising it. This card reader took £5 off me even though my card was on the correct card reader for payment of my drinks. The store cannot refund your money if this happens. A clever scam.

We went here yesterday after being recommended by another restaurant. I chose Mac n cheese from the hot counter, what a waste of time and money. It was dry and tepid, not hot as it advertises. My partner took it back as it was barely warm to be told there’s nothing they can do. No apology, nothing. So I then went up and explained that I couldn’t eat it as it was hard and dry round the edges and cold, to which Bernadetta explained, “it’s not cold it’s warm”. I said it’s advertised as hot food so could they please warm it up, which they wouldn’t do, so I requested a refund. I was then told they couldn’t do a refund unless the person that purchased it requested it. STILL NO APOLOGY AT THIS POINT! I then got my partners card (he was eating his roll and watching my daughter who was also eating). Bernia then refunded the card and no apology. Nothing was offered as an alternative and no concern for a disgruntled customer. To pay £6.45 for what should have been a nice pasta snack was disgusting. How can they change such prices for food I’d not even give my dog. On top of this, the tables weren’t clean, we had to clear our own table and when I went to take my daughter to the toilet, they were blocked off and was told they can’t be used. I would not visit here again if it was the only place to eat. I’ve only given it 1 point as it won’t let me done none.