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Bidrage med feedbackI absolutely adore Northern Soul! They serve the best grilled cheese sandwich, and the service is friendly and the atmosphere is welcoming. It's the perfect spot for a delicious lunch.
I brought my partner here to birthday dinner and we both loved it! from the moment we arrived we received a great service. the staff is busy, but always time for them and ask for them. the drinks are beautiful and generous. we have the strawberry limonade and peach tea and loved both. we ordered the philly cheese steak grilled cheese and the Mac attack with roasted chicken. we also ordered buffalo chicken wings along with fried pickles and cheesy jalapeños pommes. everything was fresh, well presented and delicious! my only complicity would be that they have a tiny part of fricken for the £5 price tag. we enjoyed our visit very much and will be the absolute return when we are back in the opposite! thanks for a beautiful birthday dinner! x
The dining experience was good, but there were no baby changing facilities and this was not communicated until it was too late. I have recommended to the staff that they inform customers with a child or young baby that these amenities are not available. Not recommended for families. Unfriendly attitude and I will not be returning.
I came here a month ago with a friend. our bill was grounded and we were charged wrong. we waited for 45 minutes for a refund, without occurring. we were then promised that this will be sent to us within the next days and we would receive a call from which nothing happened. a month later and no refund yet, which is absolutely appalling. there was very little communication, and they have now stopped responding overall. it feels sadly as if they now have no intention to repay us the 50 pounds we owe. they initially said that they have done the refund (which has clearly gone to the wrong person/consultation), but they have been looking at it for weeks if we only need the refund that is being reimbursed and punished for their system issue. I'm fed to chasing this, the customer service is appalling and I have no belief that we get this money back now, which is both unethical and unprofessional. avoid them!
I am so glad that I don't live close enough to Northern Soul to visit regularly, otherwise I would have no self-control! I have a huge craving for cheese, which is my all-time favorite, and the food at this restaurant is delicious, well-presented, and generous in portion size. The staff are friendly and attentive, and the drinks are good. I was pleasantly surprised to see Irn-bru on the menu, as it's not often found in drinks lists. Overall, it's a fantastic concept and a wonderful place.
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