Rivera's Tortilla Factory - Feedback

The phone calls were never answered at this restaurant and the service was very unprofessional. It is understandable if the management pays low wages, but bette...

The staff is constantly chatting while customers have to wait in line for extended periods. This unprofessional behavior is unacceptable. Additionally, if you t...

After living in the area for over 15 years, we finally decided to try Rivera's. The carne asada and beans were absolutely delicious. It's no wonder there was a...

Rivera’s is like a mini-mart/restaurant, but not like a real big restaurant. they have 2 tables where they sit and eat, but this is more of a spot.

The owners who do not precede them do not even pay their full hours, siempre amenazan sus trabajadoras.

I usually purchased tortillas from this restaurant, but one day they ran out of fresh ones so I bought frozen ones instead. However, when I got home and opened...

This small and unassuming restaurant may be a hidden gem, but the pupusas and chicharrones are absolutely delicious! Our dining experience during lunch was plea...

The service was very poor. Today I visited this restaurant and the waitress refused to sell me tortillas simply because she didn't want to. Despite having a lon...

We called and they didn’t answer the phone and when we got there they didn’t have what we initially wanted. We called 10 times and since they didn’t answer we w...

Very good chicharones and tortillas Food: 5 Service: 5 Atmosphere: 5

This restaurant may be small, but the pupusas and chicharones are absolutely delicious!

Food was amazing but the cashier need to improve her costumer service

The pale lady with dry lips at this restaurant is so unpleasant that it is best for her to take a week off. She seems too stressed to be working.

The phone calls were never answered and the service was very unprofessional. It's clear that the low salaries paid by the management contribute to this. Better...

Just having some carnitas and fresh tortillas,a little far away from my city witch is Gaithersburg but I’m pretty sure that I will come back here to have some m...

The restaurant is located next to the highway and has a great operation. Although it may be a bit difficult to access, the delicious fresh tortillas make it wor...

The restaurant experience was disappointing and unsanitary. The cashier, who didn't wash her hands, handled money and then packed my food without gloves. This l...

I enjoy coming to this restaurant to enjoy hot, fresh tortillas. The food here is delicious as well. I appreciate that they offer hot prepared foods at the fron...