St Ann's Well Cafe - Malvern Hills

This place is a little gem and an important part of Malvern’s history. Sadly, on the day we visited it looked very unloved and unkempt. A very friendly lady served us, but we decided not to order any food and just had a herbal tea and a black coffee. We were charged an extortionate price £5.50 and the drinks were served in small cardboard cups. Such a shame with some TLC the cafe could be much improved.

After struggling with walking up to the cafe my husband promised me it would be worth it. IT IS DISGUSTINGLY DIRTY. We would not eat or drink here. Rubbish was piled up. They have the gift of the well but unfortunately room is used as storage it is very dirty. Went to a cafe in town. Talking to the owners they said they last was up there 5 years ago but they've (the owners) have ruined it. We've got to agree. When we walked into the ordering area lots of wires cables on the floor that you had to walk over. All in all not worth visiting

A very good lunch. My sandwiches were freshly made and tasted very good. The staff were friendly and helpful. My wife is Gluten Free and, although there wasn't a separate GF menu, they were able to find something which did not disagree with her diet. An added bonus is that it is dog friendly (which was ideal because it was raining the day we visited). Some garden seating, which would be very good in better weather.

Tea in a paper cup and had to fish the tea bag out myself to add to a bowl with others tea bags. Disgusting. My friend had coffee in a paper cup. One packet of crisps and a slice of cake on a paper plate with wooden knife. Very sad and disappointing in such a lovely spot. For this £12. We won’t be returning.

Stopped here for a refreshment break while on a walk exploring the area above the town. Range of drinks, snacks and ice-creams available including veggie options. There’s a steep straight walk up a road or a windy path through the forest to access the cafe. The people in the cafe were so friendly and welcoming.