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Bidrage med feedbackI don’t normally complain about restaurants but we had ordered the family meal from novinos and asked if we could change the sauce, they said yes on the phone. When we picked it up there was an extra 10$ charge for changing the sauce, which no one had mentioned on the phone. We told them had we known we wouldn’t have changed it, however we paid it asked if they could atleast accomodate giving us marinara sauce with our garlic knots (which costs 1$ and they couldn’t. Customer service was not accommodating, we usually order from here but will be looking elsewhere now.
Great Italian spot. The staff and owner were friendly and welcoming. The food was delicious and fresh. BYOB is also a bonus. You will get a big portion of hearty delicious food. You can tell they care about the food and the people they serve. I highly recommend it.
Very good experience here! Staff was extremely friendly and our waiter definitely made the experience. My friend and I got calamari as an appetizer and it was so good we devoured it! I don't remember what my friend ordered (since we went last week) but I got the Chicken Parm and they were very generous with the amount of food that you probably will have leftovers. Food was great and their sauce is really good as well! 5/5 rating for this place. Worth a stop if you're in the mood for Italian food and visiting. They also have pizza there as well!
Pizza is excellent, especially the thin Sicilian, and the parm knots are amazing. Not a full 5 stars on the service because there is a little lack of consistency (about 1/4 of the time the knots are overcooked, or don't have enough cheese or they forget the marinara) and it takes a bit long for the food to be ready. I often order parm knots and two slices and they always tell me 25 minutes and I always wait at least 10 more min when I get there. I have not eaten in the dining room yet but it looks like a decent atmosphere. Definitely think this is one of the best pizza spots in Bergen!
This was our first time at Novino and we will definitely return. The restaurant is small so you may need reservations or arrive early and beat the crowd. Our waiter was Greg and he was both informative and attentive, without hovering. The dishes he helped us choose were delicious and the portions were very large. Our group had Shrimp Scampi, a pasta dish with Bolognese sauce and the Sunday Gravy dish, all accompanied with hot bread. The restaurant has a limited selection of wines from a New Jersey vineyard. They also accommodate BYOB.