Kailua Town Pub And Grill

I'll start by saying the steak appetiser is amazing, and the buffalo wings were apparently equally as good, however the service just isn't there.The girl working behind the bar was working 10 times harder than anybody else, she had to serve all the bar customers and all the dining customers too, take payments, bring out food, serve behind the bar.I made note of the fact that my food was cooled and waiting on the side to be served for a good 5 minutes before she had the time to come back out and walk it 8 steps to my table, while the rest of the kitchen staff were sat just outside the kitchen area laughing and joking.Now I understand that kitchen staff sometimes aren't responsible for serving food, but they were just standing there watching the bar girl run around helping everybody, yet there were trays of cutlery, dirty food trays and other kitchen items all over the eating surfaces along that walkway.If those kitchen staff really have that much time to spare, and really aren't allowed to help the girl behind the bar, then they could at least tidy up their own area and make it look like an eating area instead of a storage room.At first glance, that walkway between the bar and the eating area looked like the alleyway behind a restaurant in Mumbai.The food (as I mentioned) was great, beer was cold, vibe was nice around the bar, and I like to see happy smiling staff, but they really need to tidy up before they can stand around watching.

It’s really bad place for beer. Asked for Stella beer and it was really dark and rancid.

Was the longest wait, was given nachos without beans asked for beans and received beans straight out the can. Literally it was cold and stiff and the waitress only took off one beer even tho It came out first without beans then second cold. It felt disrespectful at that point. I will not be coming back and or recommending this place. Horrible

One of the best hamburgers I've ever tasted. Excellent!

Actually I love this place .. but 5 stars would have to be more than a love of place.