Chick-fil-a - Lutz

Although I will never understand their pricing... That is, in the grocery store, beef is a lot higher than chicken.... Which means a chicken sandwich should be as cheap or cheaper than a beef burger ???? Nevertheless in the fast food industry and as faras taste, service and atmosphere... They cannot be beat

-10 stars not even zero. Worst Chick-fil-A I ever been to. My order was missing food. Had to wait, again after just waiting in a long ine for 15 minutes. Theres a rude manager Lauren that works there with a bad attitude like if I was the problem. Thenleft and went back because they forgot to put straws in the bag left and still forgot to put my condiments in the bag . At thatpoint I just asked for a refund. Then when to another Chick-fil-A that provided great customer service.Never going to this oneagain!

My wife and I arrived for breakfast and the wait was about 25 minutes and we were the 12th car in line. This is uncharacteristic for chic fil a. Not a big deal if they had given us the correct order after waiting. We asked for a chicken biscuit with nobutter on the biscuit and we received a chicken biscuit with an extra biscuit with extra butter. It was almost as if it wasjoke. I honestly laughed when I opened the bag. When my wife opened it you can see that the biscuit was visibly just below donebut still okay to eat. Moral of the story, I wouldn?t take the 5 star ratings too seriously here. This was a very annoyingexperience. Please train your employees to do better, thank you.

Daily special, order the 12pc get the 8 1/2 pc, at least the fries and tea were full size

As of late they have seemed to get the order or request wrong. Great customer service but if you are getting your food to go check it thoroughly before you leave. Nothing worse than getting home and the order is wrong.