9/11 Brooker Inn - Lutana

Big bottle shop, plenty of range and nice quiet little gaming room, clean and friendly

Nice little pub with a newly refurbished pokies area worth stopping by for a cold

Great venue and great bar staff always a good experience each time I have been there.

Utterly descuted in the way we were just spoke to the workers are so rude lost our business for good

We were in the shop on 1st July 2021 at 09:15PM. We asked for a 24pack cartoon of beer to the lady at the counter, to which, her colleague asked us how many we needed. We answered the guy and he brought us what we wanted. We paid and the lady at the counter started telling us off and said we were rude and the reason was that we talked to her colleague instead of her. WOW! We obviously answered to whoever asked us the question. Someone needs to tell the lady how to talk to customers and how to do customer service. She thought we were rude because we answered her colleague when he was the one who asked us the question but we think it was extremely rude of her that she started telling us off because of that. Either she's the owner of the shop or god knows how she's being employed there. 0 star experience.