Culver's - Loveland

I have to be honest and eating is great, but more important is how the customer service is here. they are always super polite, helpful and grateful. that makes the whole experience one of the best round.

Today my family and I visited this Culver's location for the first time. The food and service was great, but I wanted to leave a review specifically because of an interaction we had with a manager. Right before leaving we ordered a Pup Cup and the cashier hadn't rung one up before. We ended up being charged more than we should have (unbeknownst to us) but the manager happened to be standing nearby when he heard the cashier struggling to ring up the order. Rather than embarassing her by calling her out in front of everyone, the manager spoke with us afterward, gave us a coupon for our next visit to comp the extra charge, and spoke with the cashier privately to learn what to do next time. I rarely see this type of situation handled so professionally and wanted to make sure it didn't go unrecognized this is what excellent service looks like.

Foods always hot great service .Love the menu.Ive tried several items on menu and never disappointed.

1st last time I'll go there. Very difficult to enter from East or West Eisenhower. Who was the traffic engineer on that one? Girl who took my order didn't know squat about the options. Screwed up the order! Really?No fries with the burger? Didn't check till I got home. Oh, I see, my fault for no checking the order. Rrriiight. Mark me down for never going there again.

I ended up in drive thru about 5 minutes to close the other night. I figured the staff would be unhappy, I was wrong. The food quality was as good, if not better them when they are fully staffed. This is a good operated business.