Sheetz - LOUISA

Asked for a specific pack of cigarettes. Cashier didn't ask or verify if he pulled the right ones. I was counting money as I was paying cash. Looked down and seen he pulled the wrong ones. I let him know. I hadn't even completed the transaction yet. Hadn't even gotten a receipt yet and they were trying to REFUSE to exchange/swap them out. I hadn't even touched the pack he brought to the counter. After getting a bit snappy another worker came over and made it right but I won't be back

I have visited a few times at night time. Christian and Cameron are great employee's. Food is always good and these young men are always so nice. Store is clean and the staff is always friendly! I'd give a 5 star plus :

Cool store, open 24/7 but honestly, I do not like the food you order. Idk, I 've just not tried anything that I would rank as good , maybe I need to try more things but as of now n what I 've tried so far, I 'd rather have McDonald 's, and I don 't eat at McDonald 's!!

8/7/23, Between 11:10am and 11:20am. I order my food and grab my drinks. When I go to self checkout, I'm getting an error message about the card reader. I've worked at sheetz, so I know that once a food ticket has been scanned, Management has to intervene. At this time, there's 2 employees in the kitchen, 1 at the register, and about 4-5 employees (including a manager) huddled around a friendship bracelet display (not paying attention to any customers). After finally getting someone attention, I'm told that I have to go to the register (annoying but okay). After waiting a while, the line piled up behind me while as the employees were super focused on this friendship bracelet display. Eventually the girl at the counter scans my stuff, I pay, and I'm rushed along without a receipt. I check my bank account and realized I was over charged. Now I have to fight for the employees attention again (still messing with the friendship bracelet display). Once I get someone's attention, they bring up my purchase based on the total amount. I was charged twice for both drinks I got. I received cash for my refund when I paid with my card. She didn't even ask how I wanted my refund. I was just being a thorn in their side and taking away time from their friendship bracelet display. Shame on me. Order #517 for the original receipt Order #583 for the refund receipt

Constantly messes up my delivery orders. I order Coke zero, they give me regular Coke. I never get the condiments but am charged for them. My food is 50 50 in being made correctly. No napkins provided either. Staff just doesn't seem to care about accurately making orders. Also they no longer seal up your food bag. They sit it on a rack that anyone can look or reach in. All other restaurants seal up your food bag.