Boba Guys Los Altos

Not taking cash payment is inconvenient unfavorable.

As much as I do enjoy their drinks they have been terrible at large orders (30-60+ for group events. I reached out multiple times trying to get them for corporate group events, but they don't respond or they have dropped my order a day prior to the event. The times I've gotten in contact with them was for catering orders for my larger team events (150+ and even then communication is not the best for customer service. Trying to be hopeful for future events but if it is not catered of 150+ drinks I would suggest ordering from another boba spot, since it is thought to reach them on 40-60 drinks.

Just a small store at the corner of the road. staffs are nice but why there is no seat??? the drinks are just ok for me, a bit sweet but cannot adjust the sweetness though...

Love love love Boba Guys! I really wish that a location would open up in San Diego but until then, I'll take any opportunity to stop by for my boba fix when visiting family in the Bay Area. A few things 1. Order online if you're in a rush. It's very efficient and easy to use. There is a pick up area where you'll find your drink with the receipt. 2. Easy to customize your order. I'm not a fan of overly sweet drinks so I love that I can request less sugar. 3. Street parking and a few parking lots in the area. We've gone during the weekend and random week days and haven't had much trouble finding parking. 4. Wonderful customer service. The staff are very helpful when it comes to suggestions based on your preferences. 5. Throughout the years I've tried a few drinks, whether seasonal or traditional. My personal favorite is a strawberry matcha latte with boba, the strawberry puree is delicious combined with everything else is delicious! My husband likes Korean banana milk (house made banana jam with oat milk) with or without boba. Honestly you can't go wrong with anything on the menu!

Very good customer service. Matcha latte with 0% is the best!