Tilbagemelding
Bidrage med feedbackI wanted to post a review because people only complain, but never take time to post positives.. thank you guys my pizza was made perfect and look exactly like advertised!! Little Caesar has always been my favorite! Unfortunately, the north main always confused my pizza. Thank you for my delicious dinner!
Really understated. The owners should pay those workers more. ? And wait 30 minutes. Bad business.
The absolute worst customer service I have ever experienced. I placed an order using the little Caesar?s APP. I was notified after 20 minutes that it would be delivered by DoorDash, I did not order from DD, little Caesars Is using them. The delivery driver calls after an hour and says he can?t find our apartment complex. A complex that has been delivered to multiple times. I call door dash help desk after another 20 minutes and request a refund. They tell me, I must speak with the store I ordered from. I call this store, a guy answers and I ask to speak to the manager, he?s says yea? how can I help. As if he?s the manager. I explain everything? he says nothing and then a woman gets on the phone. I?m confused, is she the manager? She answers the phone and just says.. ?yea? . I explain again. Martha Soto explains that she can?t help, keeps telling me to call door dash. Calls a woman at another store. Says they can?t refund since they already sent the food out. I spend 20 minutes explains to them how customer service works, how it?s theft of you pay for goods and you never receive the goods. Not once do they offer a solution, to remake the order, to redeliver, to refund, nothing. I ask for a supervisor name or number, they refuse. I ask what is the franchises contact number and name, they refuse. And CONTINUE to tell me to call DoorDash. This is hands down the worst customer experience I have had. The most unprofessional, ineffective, rude and dishonest management I have ever experienced. If Little Caesar?s corporate monitors these reviews, which they should, I need to be contacted by the franchise owner immediately. I have paid for goods and service and not received anything or a refund, to remind you again? that?s theft.
The person answering the phone and takes the orders is the rudest person I have ever dealt with being condescending and rude. Changed the price we have been paying for 8 months and stated she could charge full price adding would you like that. Considering we are neighborhood buisness as well that spends easily 250.00 a week in this store I am shocked her supervisor allows her to speak to customers this way
I waited 40 minutes for an online order of two pizzas. It?s swimming in grease and is undercooked. Disgusted!