Swiss Chalet Rotisserie & Grill

Our last two visits have been awful. The food is the same mundane salty fair as usual but after waiting and waiting to finally place our order ths waitress disappears. Waiting 20 minutes for our bill. Had hoped see her to get a second glass...of water. Nada. After two visits with the same results i think they have lost two customers.

While visiting London some family members suggested the Swiss Chalet for dinner. This was my second visit here. After we were seated, we placed our orders. I tried the 1/2 rack of back ribs. They were supposed to have more meat and less fat. My...wife ordered the Classic 1/4 Chicken dinner. She enjoyed her dinner (she thought it was better than the first visit) but I was disappointed with my ribs. They were supposed to have more meat on them. If there were any less I would have just eaten the bones. The flavor of the sauce was good though. This visit was good for the wife but bad for me.

Headed to Swiss for roast beef on a kaiser! Scanned the menu- NO beef!!! Hey, the joke’s on me! Since our visit in May, they’ve discontinued their beef. A disappointing start. CAA members get a free appetizer or dessert IF they are not ordering a...special. For a limited time, they have 2 quarter chicken dinners for $15.99. I love the spring rolls and they were free. We decided on the 1/2 rack back ribs dinners one with baked potato, the other with fries. They both arrived with baked and they were HUGE! Love the fries with Chalet dipping sauce so our server returned one dinner to the kitchen and it was slow coming back!The ribs are pricey and the “silver” on the back had not been removed! Otherwise, they were meaty and nicely cooked. They’ve also discarded the finger bowls with lemon in favour of wet naps! I’ve always said people come because Swiss is consistent ! Well, it used to be!!

Had to really search for a menu with prices. Phone order took 10 min. to process because of communication problems. Multi grain rolls were unavailable- big disappointment! Chicken spring rolls were crispy but have they cut back on the chicken filling and have they raised...the price? Chalet dipping sauce containers could be bigger- the 1/4 chicken white is large and there were lots of fries so we needed more sauce. The cole slaw is very good- creamy and very tasty. CAA members qualify for a 10% discount about $3 on a dinner for 2)Be sure to ask!

My husband enjoyed the Christmas double leg special and I had the Festive Chicken Rotisserie (excellent) but large enough for at least 2 people ! Missy was our server. She was very pleasant efficient. Always a fun evening when you enjoy good food ...service. Of course we'll be back !