Tilbagemelding
Bidrage med feedbackI have dined here twice now and both times were excellent. Chef Luan is an incredible chef and the dishes he puts together are exquisite. The steaks, seafood, and fresh vegetables are fresh and premium selections. Ambience is quiet and personal and Nancy's table service was great!
Great food. Best seafood restaurant in London.. highly recommended.
Luan even made sure that we are enjoying our food. Great customer service by staff!
We have been To Luan 's a few times, and, in fact, recommended it to several people. This past visit though, they missed the mark. Seriously, we are only looking for good quality food, cooked and presented well and enjoyed in a nice environment. This is NOT an inexpensive restaurant, so I truly expect a certain level of quality which is better than Meh . I am going to concentrate on the minutiae: 1. If you are going to go to the trouble of putting tea lights in candle holders on a table, please light the candles in the evening. 2. All but one hole on the salt shaker was clogged, and its exterior was very dirty. 3. When asked for a description of a menu item, the server stated one thing, repeatedly, but finally another staff member interjected and described the item 's true contents. Know your menu! 4. Pre-dinner cocktails should come before dinner, not 20 minutes in. 5. The wild rice served honestly showed no discernible wild rice; it was completely reminiscent of a grocery-store-purchased, pre-packaged product and was suspiciously yellow (turmeric? tasteless, lukewarm and forgettable. 6. The quality of the Jumbo Breaded Shrimp was abyssmal. Unless otherwise corrected, I would strongly deduce that these were not butterflied or breaded in-house, but instead, were purchased frozen, ready to pop into the fryer. They were beyond overcooked. 7. For the love of Pete, pre-warm your damned plates. Even just cooking for ourselves at home, dear hub and I always heat our plates, pasta bowls and soup cups; it takes minutes and makes a huge difference. 8. When your server forgets an item on your bill, and you don 't notice, then another staff member comes with the corrected Bill, please do not assume your customers new of the error and were trying to get away without paying for the item.
Great selection of seafood items. My Salmon was cooked just right. This was our first time here. Looks like the fish and chips are a big seller as well.