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Bidrage med feedbackI usually avoid chain restaurants like this, but I was meeting with a couple of friends who wanted wings here. It took a long time to get our food and when we did my friends had to return their wings as they had not been dressed, they were plain. Our server handled this professional enough and with no complaints. However, even my BBQ chicken club sandwich just seemed plain and could have been better and as normal at these chains I find the food overpriced. Anyways I wouldn't go back here and I will not recommend this place.
Food was typical Kelsey's meal. Unfortunately the open ceiling designs in restaurants these days make them a very noisy environment. Now our waitress was simply amazing...catered to my 84 year old father like he was her own father. She was constantly there checking on him and filling his coffee or our drinks. She was cheerful and helpful. This girl will do very well as she understands customer service. BRAVO.
First time I ever put (terrible).Friend and I stopped for lunch as I had gotten a "Burger Fest " flyer in the mail.First off, it says Starting at $9.99.Only one at that price was the " Shrimp on a bun." Not even a burger! I ordered the EIEIO at $16.00! All the others were about the same. What I got was nothing like the picture. I had to open the bun up to find the burger. It was smaller than the kiddy burger at MacDonald's and over cooked and burned around the edge. Same for the chicken, small and over cooked and burned.Service was slow to none at all. We got a water and iced tea. hardly anyone in the place and we waited and waited. I suggested we just keave but my friend had a drink, which we should have put cash down on the table and left. If I was with my wife, we would have left. I did not want to make my friend uneasy. The burger was the worst I can remember ever having.I was going to return it but not wanting my friend uneasy, I ate most of it.The ad was so misleading. Nothing like the picture and the price was way too much. Male server was not great.Could not get out of there fast enough.After leaving, I felt I should have returned the food and let my friend eat. I just did not want to do that to him. Never going back to this place or any other Kelsey's. This is the strongest negative revue I have ever printed.
Went in to order and take out wings, found them dry and not much meat , was disappointed waited long to get order
Kelseys is typically a positive experience. you know what you're getting as the food is pretty consistent. service was good when we were there.We stayed next door for a hockey tournament.Night one: Large group accommodated and served well by staff (great service). Unfortunately our lil guy had under-cooked fries. kinda gross and soggy and chewy. we got a lil coupon for some free wings as an apology.Went back the next day to use the free wings coupon. Again, the second day in a row, the fries were undercooked! Our lil guy loves french fries but they werent appetizing and tasted quite awful. Mentioned again and got a verbal apology, but not good enough since it was back to back days. COOK YOUR FRIES!positive- location, good service.