Papa Johns Pizza - London Rd, Sevenoaks

Food was delivered, cold and incomplete, never returned with rest of order, never using again Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1

Papa Johns is my favourite pizza; however, this location is bad. My problem with them is that the app and website say they only take delivery orders by phone. The last time , the person my wife spoke to was rude, didn't take our order correctly, and shouted at my wife. I just tried to call twice around 2:30 in the afternoon today, and no one answered. So I ordered from online from Domino's next door to them, and I got my order delivered to me in 20 minutes. I guess I'll be ordering Domino's from now on. Papa John's should be ashamed of this store.

Don't bother ordering at all! I ordered online and I haven't received any update after an hour, tried calling multiple times but no one was there to answer calls. I haven't received any pizza or refund. Worst customer service.

Incomplete order not happÿ. I don't want the rest of the order next time. I want what I ordered now. This place for a while now does not offer a delivery service. Only collection! Staff have been very rude and patronising on many occasions. Meal type: Dinner Price per person: £30–40

I used to occassionally order a pizza from Papa Johns as they had the only available vegan options for takeout where I live. However more than three times now I have been given a pizza that did not have the correct ingredients and had meat on them. Why have vegan options on your menu if you cant provide the correct ingredients? unfortunately will not be buying again. Service: Take out