Reserver
Tilbagemelding
Bidrage med feedbackI had booked a table for 5 and when I arrived, there were no tables as the venue was booked for a private party. we were pushed into a tiny corner. there was no food service and the cocktails were really badly made and presented and massive over price. this place is filthy.
It was my friend birthday and I asked when I booked if they could arrange something and I would pay, but none of them. also ordered from the menu and when my food came, which we waited for an hour to replace some items, but not the time to let us know. I asked it and they say it shouldn't be on the menu or they didn't have it, not the nice ones that they come with workers and tell us. if they told us that it wasn't on camp, it would have been good, but they wouldn't. also came and accidentally deleted our table. I felt that eating was too expensive for what it was and also not the dinge on the menu was for different days, but it did not say that and had to order for them that we did not have that because it is only on Thursday.
My experience in this restaurant was amazing! our waitress cassie was so nice and welcoming, the food and drinks tasted super! 10/10 :
The restaurant said that they did not have our open table reservation, although they had my confirmation email that we had booked for 8 o'clock. they did not take us place until 9.20 clock instead of apologising to us and offer us another booking on another date, they then tried to push us out of the restaurant and calculate us the full price for a half meal. when I asked for a discount from the bill, because it was not our fault, they refused and gave us a shot wodka everyone. what we did not accept. the bouncer, who was originally very nice and accommodating, threatened to remove me from my friend inconsistently and learned me and my food without facial coverage, which is completely unacceptable in view of the applicable social rules and regulations. the manager was very rude and negotiated a price for the small part of the food we eat very hard. we were finally forced to take a £20 discount on a very expensive meal that we did not stop at home or eat because they were both eating about me and my friends during this confrontation. it was very bad service and management. they should inform us that it was too late to take our orders and instead offered another booking. instead they used our commands. it was a money-oriented decision that does not reflect well over the restaurant. if the bouncer had touched me or “disappeared” I would have put myself in contact with the police. Instead, I was forced to take a little rabatt to not cause a embarrassing scene in front of my friend. a very good service.
The food was amazing and delicious! The service was excellent!