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The service at this restaurant was terrible. I had to send back three meals, and the staff showed no concern. It was a really disappointing experience.
I visited this restaurant during a busy time before a concert at the O2 arena and was impressed by how well they managed the crowd. The food was good, and unlike the restaurants inside the arena, you could reserve a table in advance. The location is perfect for anyone attending an event at the arena, as it is located just outside the main entrance.
Had a meal before Bruno Mars concert, service was very quick and limited time between courses but very friendly/professional to be expected on big concert nights as there was a queue waiting! Food was good the new menu tagine was lovely but wouldn't have been enough for my husband....
The serving staff were nice, but the kitchen was having terrible problems because of insufficient staff. They were expecting no customers because there was no event at the O2 but hadn't known there were the tall ships at Greenwich. We waited ages and ages for our food. I had mackerel rillettes, but was given only a tiny bit of bread with it. My modules were in a liquid that was so salty I could not finish it. This is the second time in two months I have been to a Cafe Rouge and neither experience has been great. I previously went to the one in Greenwich where plates are scrapped and stacked publicly at visible service stations, before being removed through the restaurant. It is like being in a canteen.