Artusi - London

Average food, slow service, big portions without the quality. Used to love it but left feeling a bit disappointed.

Basic noisy cafe style. Sunday lunch. 2 choices on menu...terrible service as so slow..don't go there hungry but food good when it arrives on sharing platters.

Excellent food; roast squash starter with ricotta was amazing, gardiniera plentiful and tasty.Mains of lamb and bavette were beautifully cooked. Thoroughly recommend

We just had a quite a bad experience at this place. We had lunch after arriving at 12.05pm and the service was quite slow, which wasn’t a problem in itself but while having pudding the waitress already arrived with the bill saying we would have to leave the table in 10 minutes since our 2 hrs time slot was nearly over. Waiting time between dishes about 35 minutes. Please note, when I called to make the booking and also when I tried to do a test booking there was no mention of the table just being booked for 2hrs. The website also states that the place is open between 12-2.30 on Saturdays which wouldn’t allow for a second booking at 2pm. So we ate our pudding quickly (not a good experience) and when asking to have a coffee 6 minutes into the 10 minutes we were told that wasn’t possible. The manager of the day also told me that they mention the 2 hrs booking time on their website (not true) and that it is also communicated during the booking procedure (also not true). In fact, I had called to make the booking and was emailed a link to add my credit card details and on the confirmation email there isn’t any reference to “finish your lunch within 2 hrs and then we’ll kick you out”. I called later that day to tell them and the manager said I couldn’t see it on the test booking because they had changed the booking system a few days earlier (hahahah). Just another attempt to gaslight a customer. Must be great to work in a team with such nice colleagues that tell lies instead of attempting to save a situation. I will definitely avoid this place in the future and quite a few friends who have been customers and live in the area will also avoid it from now on.

Very mediocre food. For such a small menu the dishes were all really average The restaurant wasn’t busy for a Thursday but staff were inattentive, avoided clearing tables, taking orders, etc. It felt like no one was that interested in being there not the customers, staff or the kitchen