Lolo Hot Springs

Had a awful stay at Lolo Hotsprings Not worth it Other places are much better Just do better Lolo!! You guys could make this magical

#bedbugs Lodge at Lolo Hot Springs Update: they called to refund the stay. They have apparently fumigated. I loathe leaving bad reviews; this is my first. But I called several times and the last message I left I told them I wanted a callback or I would take to the internet. Only well after the reviews were posted did they call. I'd never sue over this; our society is too litigious as it is. I just wanted an apology and them to fix it.

I 've been coming to the hot springs since I was a baby, I 'm 28 now. The place is shabby and ran down and wayyyy to expensive but we always came because it 's close and we 've been going for my whole life. Tonight we came and the attendant told us none of our kids could go in the hot tub cause it 's state law. Okay cool. I said well I 'm not going to pay to sit in their cold outside pool with my kids so I 'll just wait in the car. My mom then said hey let 's go check out the lodge and rent a room instead so we did. Then we went over to the restaurant after soaking at the lodge sat down and ate. The service was great and the food was delicious although expensive. the manager served us in the restaurant, added a 30% tip to everyone 's bills which the menu says an automatic 20% and then waited until we all paid and tipped her she then called my mom a ****, said we were completely rude and said something about my f ing kids then kicked us all out. the manager said we slammed money down on the counter and called the attendant a ****. We didn 't even pay so there was no money slamming and NO ONE called the girl a ****. We were quite polite. I was definitely the rudest one and literally all I said was I 'm not going to pay to go sit in the cold pool with my kids. I will go sit in my car instead The manager also said they seen us on video behaving this way but she refused to show us the video. Even if they wouldn 't have kicked us out I would not return there.

Manager does not deny that they have a deceptive policy. his response is they do not do reservations or refunds by email. I got my refund from my credit card company, but this place is a scam.

For the price of the deluxe cabins, it's way OVERPRICED! Cabin has no bathroom sink, shower water pressure is horrible, kitchen table and chairs are CHEAP and cabin was dirty. Hair in the bathroom and on the bed. We did enjoy the great restaurant and bar. The pools were dirty and haven't been kept up. Locker rooms and restrooms need a good clean up! Will never return and will not recommend to friends. Would rather stay at the Lodge for half the price!!!