Freddy's Frozen Custard Steakburgers

We were definitely thrilled to see this in our side of the city, as the picturesque location was great, but disappointed. they don't even have what's on the menu. they do not have tweeper rings or cheese curds, do not have the A1 sauce for the A1 burger, in the grunde had to order random dinge to see if they had it and spent $40 on things that we really did not come there for. there is no sign to communicate with the public what they are out of when with the manager he did not want to take us, but later came back with 2 free Custard cards. is not visited here again!

Freddy's and places like it (Steak Shake etc aren't really my cup of tea. However, the food here is well presented and fresh for what it is. Unfortunately I give it only a 4 star rating due to it being quite a bit more expensive than Steak Shake, without being of better quality. I personally will probably not visit this franchise again, but I can see the appeal of why others may like it.

My husband just got home with our order and we wasted $26. Ordered 2 double cheeseburger meals. They had one piece of meat and 2 bottom buns. Then they put my cold sundae in the same bag as my food and everything was cold and the ice cream was melting from the food!! Very disappointed!! The bottom of the bag was also wet but handed to him anyway. I just can't believe a business would be ran this way. Unacceptable.

Freddy’s does not disappoint and todays visit was no different. Great patty melt and hot crispy fries with the perfect amount of salt. The food was quickly served exactly as expected. The only issue I had today was the employee who took my order was just going through the motions and her attitude was one that she was not happy to be there. All the other staff was rocking and rolling getting the orders out so kudos to them.

While pilling up to order, I noticed over seven staff members in the front behind the counter playing; schoolers of course. Waiting in there drive thru for 20 mins for chili cheese fried and an oreo mint melt (which has a large picture on the window for the promotion). Six minutes down the road, I noticed they did not put one drop of oreo cookies in my melt. It was 100% mint. The ticket read correct, but still not a drop.On their receipt, they do not list any phone number. After search online, I located and called twice. No one answered. $5.79 plus tax for the wrong item that comes in a small cup. What a rip off.