Burgertown - Liverpool

Kitchen king opened today and trust me it has that local taste tastes lovley cheep if u wanna go nikki ta for this mate yours trully mico. P.S got some free stuff thanks all the staff love mico

Amazing food and customer service spot on my family love it here

Awful customer service and appalling management attitude. So disappointed. Came back from Aintree hospital with my wife today and ordered gourmet burgers from Burger Town as a treat for my wife after her treatment. Our order still hadn’t arrived after the designated 60mins. I rang them to find out where it was? I was first told “we haven’t got your order?” Then they told me false information about when it was actually due to arrive. I had a screenshot of the correct time and challenged them on this. They refused to accept that or offer any support and just said “so do you want a refund and we will get the driver back?”. This was totally unhelpful and unsympathetic. After getting nowhere and with her refusal to offer any apology, she said “well what you complaining about anyway, it’s only 15mins late?” It was actually 30mins late when it did arrive 90mins after we ordered it. I was so disappointed in their attitude and lack of professionalism. In the end, it was too late as my wife was tired and went to bed before it arrived.

We placed our order but never received it. When we tried calling, we found out that the restaurant had closed at 6pm. Our order was supposed to be ready by 6:15pm. Terrible service.

The burgers at this restaurant are incredible, and the menu offers much more than just that. It is definitely worth a visit if you enjoy delicious food at a reasonable price in a great atmosphere.