Bistro Rhubarb - Liverpool

As a regular customer of rhubarb I was extremely upset to of received such shocking customer service this morning. Myself an partner came for breakfast at 9am and firstly ordered a coffee whilst taking an important phone call we both needed to listen to and so placed the call on speaker as there was not one other person in the building other than the member of staff that greeted us we did not see this as a problem. Throughout the call we were asked 3 times if we were eating and what we wanted to which we replied we were not yet ready to order. Shortly after the member of staff asked us very abruptly to switch off the speaker, to which my partner replied for whom exactly? (As we were the only people there and the music was blaring we could hardly hear ourselves think). She then replied for me!! Shocked at this we decided not to stay for breakfast and instead go down the road to milo (which was lovely and could not fault service). As we paid for our coffees i said to the woman she was in the wrong line of work as she didn’t offer good customer service to which she replied take you private phone calls somewhere else! In shock at how she spoke to us my partner said we would be leaving a review to which she replied she could not wait to read it and shoved us out the door. Not quite sure what the attitude or problem was for maybe woke up on the wrong side of the bed, but said to say will not be returning again and I will look forward to speaking directly with the owner myself.

2nd time I have been here and we travelled 8 miles to come here. Staff are very friendly, food is great and very well priced. All meals are substantial and you certainly get your money's worth here. I went for the black pudding stack as I didn't finish it the 1st time I came I thought I would give it another go as this was delicious. I will be back another time as all the food looks great.

Friendly place, drinks reasonably priced for Lark Lane. Staff very friendly and welcoming especially Steven and Trish :

Excellent food and service. Our first visit but definitely not our last. Delicious cinnamon toast with banana, maple syrup and clotted cream. Good service with cheerful and attentive staff. Thankyou

We visit Lark Lane in Liverpool reasonably often but had never tried Rhubarb. The place looks quite welcoming and the atmosphere was great good music and not too noisy. The staff were outstanding though very cheerful and so happy to help. My companion had the large breakfast and he was quite happy with it and it was certainly large! I had a mushroom omelette and it was very disappointing. It was very crisp on the outside and liquid on the inside and really rather bland. I only ate about half of it. Would I return? Not sure. The menu has plenty of choice, so maybe.