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Bidrage med feedbackUnfortunately we had a 45 minute wait for our pre booked table but otherwise the food and service were great.
Had gone for dinner on a Friday evening and the food was delicious. Unfortunately we waited over an hour for our food, it didn’t annoy us as we weren’t hungry, but we were ready for our food when it eventually came out. I feel like this would, on the other hand, annoy the average customer. There was a party of 30 came in with not enough seating and therefore members of the party were standing over us, at our table, eating their starter. Again, we are very laid back and were not annoyed as i believe more people attended the party than the staff were informed. The staff were quite abrupt and rude, i feel as though this was down to them being under pressure, but a simple apology would have been enough. We never made a complaint because i feel like they were under alot of pressure, but didnt leave a tip as we normally would. The food was beautiful and its unfortunate how our first meal there turned out.
I visited here on Saturday evening. I called last minute and the restaurant were very accommodating to fit us in even though they were busy. The waiters were all friendly and attentive ensuring we had all we needed. The restaurant was full and had a...steady queue for takeaways so must be very popular. We had a lovely meal and will visit again.
This was a very poor experience and we will not be visiting Masala Hut again. The waiter/front of house was so unfriendly and seemed intent in simply going through the motions and closing up. Food was bland/uninteresting and certainly not value for money. Sag aloo...was a solid mass and tasted of having been reheated. Two tiny onion bhaji for £5.50 . No offer of a pudding or coffee and certainly no sign of a complimentary drink or mints, both of which we would expect from any decent Indian restaurant.
Pleasant staff. Nice place but a little overpriced for what you get. Four king prawns in a wash of sauce rice, £15.00. Not the best of value really.