Sarku Japan - Lexington

I'm over for a long time because I checked this great place. The huhn teriyaki is great. a great value for less than $7. if you are in the shopping center and want to get full, then that is the place. great service. also give them a stamp card to earn a free meal.

Every time I come to the shopping center, I run to the free rehearsals they spend, but one day I dig in and I do not regret it! I'm a lot overdue for an evaluation, but I love that huhn teriyaki and it's my main dish every time I eat here.

No, never again. The Old lady that takes your order was so impatient that once I order she charged me 37 cents even tho I gave her my free teriyaki meal ticket that I could redeem. Then, once I was where I pick up my food this man put the food in front of me and I asked him, “is this mine?” He says “I don’t know, you can take both plates” and so I took them and the old lady started yelling at me saying that I was stealing her food and I tell her that he told me to take them and the man innocently said “I didn’t talk you anything” so I don’t recommend this place if you look for good service and food. I’m never coming back till that Old Lady is gone.

Do NOT order from here. It is inedible. There is NO teriyaki on the chicken teriyaki, It is a common complaint. I looked at the reviews after I ordered and everyone is complaining about it. I called them I was so upset that it was so bad inasmuch as we are weekly customers. I might as well have talked to my dog about it. The manager told several different undecipherable stories and then told me they would do better next time. I told her it was THE NEXT TIME. No offer to fix it. They have been recently closed by the health department. I found that out after I googled them to complain about my order and what they were going to do about it. I had delivery charges on top of the food costs. I will never order from them again. These people deserve to go out of business. I was previously a regular customer.

We got the teriyaki chicken and it had no flavor at all. They didn’t put teriyaki sauce on either of our plates. An employee also clapped at us to get our attention, which isn’t a professional way to get customers’ attention. This place used to be our favorite and we always came here when we went to the mall. I’m not sure if we’ll eat here again after today.