Cotton Patch Cafe - Lewisville

I had an amazing service thanks to Jazzmyn!! Very fast, sweet and attention to detail, I ordered coffee and she ensured that it was nice and hot and fresh I didn't even tell her to make sure that, and she took it on herself to make sure it was a hot fresh coffee! This made me so happy to know that they were paying attention to the service they had at the restaurant something as simple as going a long way, keep the great work!! and I wanted to take the time to write this because it shows their work ethics they smiled friendly happy food and it was by the way delicious, we had salad and it was fresh and we had roasted tomatoes was delicious and chicken roasted chicken was great! Jazzmyn is a great representation and model for excellent customer service!!!

I came to this location at 5pm to order a meatloaf meal and was shocked how poor the food was and how it was presented. Once I got home and open the box, I found hard crumbling pieces of ?meatloaf? and a miserable portion. The meat was hard and dry, as was the mashed potatoes. No sauce on the meatloaf either. The green beans were ice cold and the rolls had stale corners. It was revolting and I threw it out. I called the store 5 times trying to reach a manager to no avail. Two hours later someone stating he was the manager called me back and I told him the situation. He was very apologetic and offered more food to me, but I was so put off by my experience, I declined risky additional food. Be sure you check your ?to-go? boxes before you leave this store. See attached pic.

Lunch was very good. Potatoes with bowls..Yum! Steamed vegetables, also good. But go for the bastards! Some of the best I ever had. Juicy and tasteful! Once again, broccoli boiled well. This place is a winner!

Dustin was a horrible server!!! he was very lazy when it came to leaving drinks and plates on our table (at least 9 empty cups sat on our table the whole time we were trying to enjoy our meal) as time to collect payment he only removed one plate that was over flowing and left the rest right in front of us, when he came back with our card he still didn?t make an effort to take any cups or plates. we definitely will not be having him as a server as long as we come here.

Is our first time here, chicken fried chicken chicken fried stake are delicious, Eduardo did an amazing job. We come back soon. highly recommended!!