Nini Sandwich - Lewes

I was surprised to read some of the other reviews on here, I’ve had a about 10 takeaways over the past year or so from this place and have only had a good experience. The drivers have always been friendly, the food has always been hot and excellent. Live the Greek Salad side dish as well. It’s my go to if I’m stuck for cooking and had a hard day. My only wish is that they opened more since Covid it’s just Thursday to Saturday (I think that’s still the case)

1hr20 plus over expected delivery time of £50+ order. Called to check on progress, told food was being bagged as we spoke. Nothing 40 minutes later, called again and told food was still on the grill. Rude confrontational staff on phone kept hanging up. Called back 20 mins later to recheck on order to be told it’s been cancelled with no refund?! Absolutely disgusting service.

We use Nini alot and usually without any issues however we ordered at 7.25pm this evening and after 3 phone calls and them lying to us we ended up cancelling the order as waiting for OVER an hour and a half just isn't good enough. I'm giving it a 3 out if 5 as all the other times it has been great. However this experience has made us think twice about using them again.

Based on reviews, we decided to give this a go. Chicken burgers, chips and chicken wrap, falafel and humus wrap. Chips were plentiful and tasted great neither overcooked or under cooked. All the chicken was strips of grilled chicken. I chose 'mild ' flavour for all fearing super hot peri peri style sauces. But mild was super mild, barely any taste ... but didn 't change the fact the chicken was generous and well cooked. Next time will go for the medium and even hot ... Falafel were freshly cooked and not over soaked in oil. They were incredible. Tasted divine with humus and salad in a very thin fahita style wrap. Meals were £6.70 including chips ... not the cheapest but we were happy with the quality and portion so it 's good ...drink is extra. I think for the price, a can of drink could have been included. Will go there again though. Highly recommend.

Walked in after a long day of work to get some dinner. I ordered the chicken with spicy rice which cost £8. I sat there for about 25 minutes before being served a cold and average tasting box of rice and chicken. Customer service was appalling and not once was I being treated with any manor of respect. Will never be coming back as it is a waste of money and time.