Boston Pizza - Lethbridge

I came with my family. I wait more than 5 minutes, even to welcome .. then I asked to be on the list .. then they went to tell me it would wait an hour! Seriously! Absolutely ridiculous!... My children were hungry. Then they started sitting at tables that appeared after us. So I asked about us? The guy then mentions something about waiting for big tables that we had 6) so it does not overwhelm the kitchen.. I'm sorry that Friday night will be busy requardless .. Then came a table of 5, which was taken after us .. so my mother decided to ask what about us? The answer was Complete bs . They gave my children's claws to color... then these two employees went on to talk about us. Thry also gave my mother dirty look... way unprofessional!! Then we will finally sit .. Our waitress was AwesomE!!!!!! She was so attentive and she even agreed that we should not wait as long as we had. She made the experience better after all the ****.. Will not be back to this place!!!

I enjoyed some things at BPs over the years, but every time I have a favorite, remove it from the menu. The latest opportunity is the Pizzaburger (a burger packed in pizza). The $3, she's for a cup... Pop calculate, seal the disappointment in this restaurant. I had enough of removing the good things to eat and won't put foot in a Boston pizza again.

My sister and I like to come to BP as they have a great selection. If you want a great deal and can eat late, their specials offered on the “after 9” menu is a great deal. You can order a couple of items to...fill up. I’d like to see some more healthy choices (have a look at the nutritional information on their menu and you’ll see how few items are worthy of a calorie wise decision However (maybe due to high calories the food is delicious and the service is usually good. They have a staff rewards program that recognizes the server that made your meal memorable so it’s worth taking a few minutes to complete the survey (good or bad! I am looking forward to seeing some calorie wise choices being added to their menu and in the meantime, I’ll come less often but enjoy a cheat day!

They make a cauliflower flour crust for their gluten free pizza now. I was thinking “ No way in Hell “ I’m not trying this. But our waitress convinced me to try it. I was so happy I did. It was fantastic.

We came in as a family of 20. I request to try a new pizza fiesta Chicken but wanted regular crust instead of thin crust. The waitress came back and say head office doesn’t allow as its their policy. I work in a bank. We...have policy as exceptions and have the autonomy to use it when required. There was no exception. I understand policy but there needs to be policy especially when the food isn’t prepared before.