Pizza Cottage - Leicester

I have been coming here for 20 years or so. Had the odd poor experience but an apology always followed up once I made it clear on my next order. I don 't know what is going at this place recently but the two girls they have just hired here haven 't got a clue ! I rang through to collect my order. Was told to wait two mins for the fries. Waited around 5 mins in total. Was asked to pay £14.50 for family meal deal whereas usually I pay Around £13.50 (with delivery) because I ordered half half !?. The poster on their wall says £13.50 and I looked at it which followed with a comment oh the owners haven 't changed it . False advertising. I get home. Which takes no more than 5 mins. Open it up and the pizza just looks Terrible. ! It 's cold. Moist due to probably just sitting there on top of the oven with the other pizzas they have just readied quickly. Hardly any toppings on there. The coleslaw was practically liquid. Just a **** experience from pizza cottage and I really the owner looks at this review seriously because I do not ever write negative reviews but today really took the **** ! I rang up to complain and the girl on the front said I 'm sorry. I then asked why did you ready the pizza so in advance for then to keep it cold ! She said it wasn 't me it was the owner who did the pizza ? Liar. The owner wasn 't even there. I won 't be coming back here again unless I get a response and all those reviews prior to mine actually get actioned with some proper service and manners on the phone ...didn 't even **** know how to say please or use any manners when taking an order !

Pizza cottage has been around for a long time on Evington Road. The quality of the pizza are great. This is far better then any pizza place in Leicester.

Thanks and very grateful for service accommodating my family’s dietary requirements... was all delicious like always

We order from pizza cottage regularly and since they’ve been taken over by new people the pizza has come under cooked, it’s happen 3 times so far despite saying please make sure it’s cooked well. Yesterday we ordered a family meal deal and ordered a thin base veg pizza and my family sat to eat soon as we picked it up it was so floppy that the toppings were falling off and after eating it half hour later my self my husband and kids had really bad stomach aches. This happen the last time and we called them an they blamed it on buying the wrong dough so it won’t cook properly. This time it happen again and we knew they’d make another excuse. It’s going down hill pizza cottage is no where like what it used to be.

I had a very disappointing experience at Pizza Cottage recently. The new staff were incredibly rude and unwelcoming, and I felt uncomfortable just trying to order some chips. The workers were arguing amongst themselves and had an unprofessional attitude. To make matters worse, the chilli chips I ordered were served cold with a sloppy topping of sauce. I will not be returning to this restaurant.