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Bidrage med feedbackThe service was very bad, with a negative attitude and slow service. I would recommend avoiding this restaurant. I had a discount coupon from the Café Rouge website that was valid, but was told I couldn't use it. When I complained to head office, I only received a generic response instead of an apology for the issues I raised. Overall, the experience was poor.
We had a delightful and soothing Sunday afternoon at this restaurant with delicious food and wine, and attentive yet unobtrusive service. Our three-course meal with wine was excellent and offered great value.
One order was incorrect. By the time the replacement meal arrived, everyone else had already completed their meals.
It was a Sunday but near Christmas think more staff should have been working
Service was disorganised, not especially busy but waited a long time for mains to arrive and steaks not particularly hot which suggests had been waiting s while. Would suggest one member of waiting staff take responsibility for table and service might improve. Previously had good service but last two visits recently not good and long waits. Will not be back for a while.