Starbucks - Lees Summit

It's hard to write a review about an establishment that EVERYONE has been to, but I'll try. This particular locations is so easy and convenient for me, you can go through their drive-thru and be back in the highway in 5 minutes. While in the fall I love their pumpkin spice latte with a pump of white mocha... So Good! My all new favorite is the skinny mocha with raspberry. It seriously tastes like a chocolate you get in a Valentine's Day box of chocolates!!! This location is small, but the baristas are helpful and efficient. If you need a gift for a coffee lover, they also sell ground coffee, coffee cups and gift cards.

I don't like to complain without offering a solution, but regret needing to get visibility on this spot. There are some quality control issues that plague orders here. Here are some common occurrences: 7 people (estimate) can be on duty behind the counter, but: most are supporting drive through orders and not walk in orders; doesn't matter how many are waiting inside, the drive through window is priority most are entry level workers who may be learning how to act when on duty but haven't quite figured it out caring about order output can quickly overtake quality; even to the point of sending out drinks that are only 2/3rds full (photo included) Please don't mistake my disappointment as some guy who disparages workers. Rather, please consider how sub standard output can impact the professional reputation of all who work at a location. I also believe that Starbucks won't go out of business any time soon, which suggests to me that there's probably no positive outcome forthcoming.

Came here for the half off drink from 12-6, and if it 's visible from the picture, I don 't know if anyone can tell how half empty this latte is? The barista remade it when I brought it to her attention, but didn 't seem to be thrilled to remake the half empty latte. No communication , just looked at me, and with the most contempt and robotic motion began to remake it. If it wasn 't half off time, I would have assumed the gimmick was half off/ half drinks. This is one reason I would never go through the drive thru. When she left it on the counter, she didn 't even say something such as, hope this one is better . Anyhow, it was appropriately fuller. This isn 't the first time my drink isn 't very full, last time wasn 't as bad and I just took it home and didn 't say anything, but when you are paying $5.37 for a latte it should be full for that price. Which is interesting to note because when I realized it was made short, I realized that I paid full price, and brought it to the attention of the person who rung it up, who (guess what? happened to be the manager, who should have caught this. This location has been going down for a while, which is unfortunate because it 's the only Starbucks that stays open until 8:30. There have been a few times I have been here around 6 O 'clock and seen a few boxes that block some of the pathway to the bathroom and counter. Very sloppy and hazardous for a place of business. Additionally, while sitting inside the coffee shop, I heard a few baristas carryon inappropriately, and one of them (not the one who remade my latte said out loud, well you can be rude to customers, but you have to be careful or you can be fired . All of this spoken in earshot of the manager. Really graceful. I saw one customer, who was reading, get up and leave. Can 't imagine why he did so?

This is what it's come to, ranking Starbucks locations. This one is similar in every way to most other locations, so let me identify the key differences. It's small. Usually busy. Very cramped. Small parking lot make it hard to get in and out. I suppose the staff are not as friendly as other locations, but I've never had a problem. I'd be grumpy too if I was in this tiny place designed to handle a crowd half this size. Don't get me wrong, this place is no where near as busy as the Plaza location, but it is busy. I'd give it three stars, but the big plus -and I do mean big- is location. It's perfectly located on 291 just a little over a mile from Hwy 50. I have to fight the traffic the one on Chipman, which is a better store but not worth the inconvenience. So there you have it. Good Starbucks, great location.

This location is my store and I visit everyday. I travel around the midwest and stop at Starbucks each day while I travel. Only one location has come close to exceeding my expectations like my 291Hwy store does. The baristas are friendly and engaging and take the time to get to know each of the customers. This is a high traffic location and they pump through a ton of customers each morning, they keep the line moving and they smile the whole time.