Mcdonald's - Lees Summit

Every time I'm here I'm asked to go for fresh food. there are five more cats waiting this time. every time my food is not right or something is not fresh. Last time the pommes were thrown back to heat them up. there was a mixture of undercooked overcooked frits with little to no salt. the burger was sloppy. this visit I asked for fresh pommes and again I don't get them. I didn't get a prescription so that my complaints will be published here. also I came to a big frit that would hardly fill a medium. this place needs the attention of a district manager. I'm tired of spending money on things I don't understand.

The employee Brendan helped us and made sure we were happy with our visit. 10/10 recommend

We love this location in three years their service has been outstanding. We had an issue with a manager being rude on one occasion. The corporate office vowed to correct the behavior and garner additional training. Brilliant response and wait times are minimal as this location is very efficient.

Our fries were hard and seemed to have been sitting around for awhile. There was an extra few servings of salt on them. The lettuce was past the point of needing to be tossed. It was just not good. Despite my kids and I being hungry we could not bring ourselves to finish our sandwiches or the fries. I took a photo of the best sandwich. Poor sandwich looked as if it had been tossed around and manhandled. Partially torn bun, wilting lettuce with browning on the end and mayo haphazardly flung on. The staff was nice though.

The drive through LITERALLY took 45 minutes! This is UNACCEPTABLE for drive through. 45 MINUTES! What is happening at this location? No manager should stay employed here! They ALL need to be fired and the owner need a hit to their bottom line!