Vodka Revolution Leeds

Paid £60.00 for premium cocktail masterclass which didnt receive everything stated- games and vodka train. Absolutly devasated with no response to numerous emails that I've sent to them regarding what happened and how upset I was. This was for my Hen Party in which myself and friends paid an extautionate amount. Do not go if you want to recieve games or vodka train. Quite happy to take your money and not give the service in which was stated within the premium masterclass description!

My cousin booked us in here for a brunch for her sister in laws hen party .. we arrived on time and were shown to our table .. there was around 18 of us in our party and it was very busy .. payment was taken straight away and bottles of Prosecco brought to the table which we never ordered ..whilst we were enjoying this our drinks order was taken .. I ordered aperol spritz and a few others ordered cocktails .. the waitresses did a pretty good job at keeping us watered although some drinks were missed and wrong drinks brought out throughout and did seem quite panicked at times and seemed to be finding it hard to keep up with everyone not just our table .. the looks on their faces said it all but they did their best .. food was not great at all apart from the pizzas which were nice but the breakfast and chicken meals were all dried up and hard so a lot got left .. half an hour from the end one of the girls ordered cocktails and never got them they asked again and at the same time I tried to order some fizz for myself and my cousin and was told sorry but you can’t have any as you have already had loads on your table .. I was quite shocked as had only ordered one cocktail and had 3 glasses of fizz from one of the bottles they brought round when we first went in ..and my cousin only had 3 cocktails and a glass of fizz I explained that to her but got nowhere and she just walked off ..they then brought a tray with 6 aperol spritz that no one had ordered .. very badly organised and not good value if that’s what happens ..certainly wasn’t bottomless brunch for me or my cousin .

Unfortunately even though our server was a polite girl, you could see she had defeat written all over her face. We ordered drinks a few times and then the order would be forgotten, we'd then have to order again. A few times we had no drink of the table, which isn't exactly a bottomless concept. The issue is the bar staff couldn't keep up with the demand of bottomless brunch and the Christmas Saturday rush. I wouldn't come for brunch here again there are way better ones in Leeds!

An awful experience! I have often been to Revolution for brunch and have never received such appalling service. We were booked in for a bottomless brunch for 2 hours in this time we only received 3 drinks, someone's food on the table came out later than everyone else's, the staff tried to get us to clear our table 15 minutes early as they needed it obviously double booked. Staff were rude didn't even ask if we would mind moving early, it was getting told we had to. Spoke to manager about the issues and it was clear they weren't that bothered about the poor service.

Placed order for food and drinks, although limited choice as items greyed out on menu using app.. Food came ok. Not cutlery or napkins. Had ordered two cokes and cocktail at start of food order. No drinks provided before food served and even had to keep asking for drinks whilst eating food. Managed to finish food but left gasping for drink which eventually came when meal almost done. Waitress who hadn’t been there long most apologetic over service, but won’t be going back unless standards improve. Suggest to anyone going to order at bar rather than table.