The Charcoal Room - Las Vegas

Food is incredible very elegant. Service all around is outstanding very classy performance ? had a terrific experience for my birthday ? highly recommend ?

Excellent food, the small filet you could savor the taste. The jumbo shrimp cocktail came with a sauce that had a hint of horseradish. Delicious!! The only problem was we were seated in a booth in the bar. The dining room is closed three days a week. The bartender wasn't busy and talked non stop to a couple at the bar across from us for over an hour. You could hear every word. Otherwise it is a great place to eat.

I first came to this place when it opened and now I bring my daughter for the first time it was actually a big disappointment the food was overly salted the service was really under par. When we arrived the hostess sat us instantly. Jesus was our waiter and I only got his name because he had to look at the name on my check he did not come for the first 10 minutes which the day was not busy we received our bread instantly and when he did show he basically wanted to take our order. Being Vegas he didn't even answer this was our first time or did he introduce himself so I ordered an appetizer and a meal for my daughter and we ordered a strawberry daiquiri and a Shirley Temple now what was quite disappointing is we are already eating bread he didn't offer us no water nor did he pick up the other remaining playsets as we were seated in a table for four people I literally had to look for him to ask for water as bread was getting stuck in my chest. We we're seated across from where the waiters pick up their drinks from the bartender and I was so disappointed that the bartender had to ask his device strawberry daiquiri since he did not know how to make one and surely he did not know how to make one it was overly syrup very little alcohol and chunks of ice not even Blended well to make matters worse my waiter didn't get that drink it just sat there and I basically was trying to find the waiter that's waiting for his other drink that was already getting made if you could hand mine to me we watched our waiter run back and forth for another table. Our food didn't come to us till 752 pm. The worst part is we barely got to take a couple bites of our food we were really dissatisfied he never asked us how the food was we basically said we were ready to go and what was really disappointed that he didn't even notice that we barely touched our food he packaged it up and we left disappointed and hungry. What made this experience even worse was listening to the bartender and another waiter complain about other employees obviously you guys really need to improve your team building because the gossiping of one another is truly unprofessional. As a local we will not return.

Best luxury dining in far NW Las Vegas. This Station casino could use some updating in the decor, but is otherwise a great place to escape for an evening out. Definitely draws an older local crowd.

Always find the food and service outstanding at the Charcoal Room. Thanks Diane, Charlie Gabriel for making a birthday celebration wonderful! Thanks to the chef for the excellent lobster tail.