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Bidrage med feedbackPlaced an order online for 3 pizzas, inside was clean the pizzas were ready to pick up upon arrival. The pizzas were flimsy so holding three was a little nerve racking. Suggest when ordering large quantity bring a box or a catering bag to make sure the pizzas aren't smashed together or possibly drop them. As for the pizzas nice sizes family size is pretty big we fed only 5 of us with 3 pizzas had tons of left overs. I'm thinking next time instead of a family size pizza and two larger just getting 3 mediums which should be a perfect amount to feed 5 people. Herb Chicken Mediterranean Pizza: $19.99 family dove was good I think pesto instead of olive oil and garlic as a base would have made the pizza 10/10Pepperoni: large $12.99Thin crust was very thin like eating a cracker I actually liked it wished there was more pepperoni but I know that pepperoni is oily when you cook so maybe to not sog up the thin layer of crust maybe that's why they have a small amount of pepperoni.Hawaiian: large $13.99Large slices of Canadian Bacon awesom appreciate that little pieces (small cubes) of pineapple. The pizza was good but I felt like you could t tell you were eating a Hawaiian pizza maybe because the pineapple pieces were super tiny and not very many pieces were on the pizza so it just was bland tasting. We also got a code that was texted to us 30% off which actually made us say yeah that sounds good!and placed an online order. Baking is super easy too, because the round piece the pizza is made on is oven safe so you just unwrap the cellophane wrap (plastic wrap) and straight into the preheated oven set your Alexa for the required time and voilà!!!!
I waited a whole week (ordered on 8 August 23) before I wrote this terrible service up on 8.15.23. Why? I wanted to try and give the location the benefit of the doubt. I just could not feel any sympathy. Management needs to know this crew needs serious training that Customer Service is job one!!Worst service on 8.8.23 from this location Papa Murphy 's at 5655 Centennial Blvd Unit 130 in years. The female associate did not know that my husband was outside of the location arriving 2:27PM. My husband asked a male associate leaving the store 2:53 and told my husband that our order was just being finished up. Our order was supposed to be ready at 2:51PM. Should be ready in a couple of minutes. When I called the location to get status on our order at 2:55PM , the female associate said it would be at least 15 minutes before our order was done possibly longer. The female associate told me that Tuesday is the busiest day of the week and they had numerous orders. There were four people who picked up orders for a total of 8 pizzas between 2:27PM and 3:10PM. Lying associates and the associate not knowing we have an actual witness causes us as normal consumers. When our order was delivered at 3:10PM, the male associate advised after dropping both Calzones on the passenger front seat, they have no labels for the cooking instructions. If we needed cooking instructions, ingredients or any other information we should go to the website. There was another customer who went into the store at 2:34 to check on his order. This customer came out with a disgusted look on his face. He returned at 2:55 PM and checked each of the three pies he had ordered.Two extremely, frustrated customers in a span of 30 minutes. If Tuesday is your busiest day, why do you have two 'SLUGS ' working in your store location? Next time I want a pizza pie Papa Murphy 's at 5655 Centennial Blvd Unit 130 will probably not be my first choice. If I wanted speed to include a cooked pizza, there are many other pizzeria locations in our area.Bottom line THE TOTAL EXPERIENCE SERVICE TRULY SUCKED. DEFINITELY NOT A FAN!
We ordered Calzones tonight and they were delicious. I picked them up at the time specified and they were exactly as ordered. We hope they continue having them. The employee was friendly and polite. The restaurant was clean and welcoming.
I pre ordered 4 pizzas and scheduled pick up 3 days in advance. Upon arrival the store was closed despite posted hours stating they should be open.Nobody answered the phone and the papa Murphys help line was just as unhelpful. 100% dissatisfied!!!!!!!
I have given this location so many chances and it never ends well. Even ordering online and going to pick up an hour later and my order was not even started. Watched many others get orders made and leave while I stood there. At least say something geez. Not a peep and then attitude when I asked about where is my order from an hour and half ago. This location will just make you mad. Pick another one and avoid this one.