Chick-fil-a - Las Vegas

Always missing items. Also, it would not hurt to show some remorse about missing items in an order. It goes a long way as far as customer service.

I had a disappointing experience at this restaurant. I was asked to pull up and wait 15 minutes for one meal, while the other two meals I ordered sat in my car and got cold. The fries were stale, and instead of the mac n cheese I requested, they gave me extra fries. Overall, I was not impressed.

Please check your bag thoroughly! They forgot my meal and several other items, and I had to go back inside twice. The manager at 9:33 AM on September 12 was rude both to me and another customer inside. There was no apology whatsoever. It's unfortunate that our family interrupted your time standing around.

I upgraded my medium fries to a large, which means you’re supposed to get extra sauce, but they didn’t include the two additional sauces. I only received four instead of six, and trust me, those extra two make a difference—Polynesian sauce should never be skimped on. The tenders are a bit on the small side as well. Overall, though, it was still a great meal, and I appreciate that there’s still quality food to be found.

I go to chick fil a all the time and I’m so disappointed in this location. They all need retraining. Had to go inside multiple times after going through the drive thru because they forgot multiple items. When I went inside to get my forgotten items they were giving a young man a really hard time about wanting some water. They absolutely refused to give this man water until he paid them for it. They do not hold up to their chick fil a values at this location. I will never be back here! Food was not fresh.