Dj's New York Pizza - Las Vegas Strip

Canceled our order without telling us no call, email, text) until we got here to pick it up. The guy just shrugged.

Ordered my food (horrible service) went to the bathroom and saw (and I count) 16 roaches scatter as I entered. When I came out and said something they said my order was canceled and I need to leave. All I can say is dirty and defensive.

DJ provided some of the best customer service I've ever experienced. I called to clarify a delivery detail and he was super kind and helpful. Such a stand out experience.

Waited two hours for delivery and still nothing. Restaurant won't answer the phone. ChowNow can't get a hold of them either. I'm told by ChowNow all they can do is ask the restaurant for a refund as billing goes directly through the restaurant. So I have to do a chargeback with my bank or eat the cost. That cost is all I'll be eating tonight it seems.Edit: Google Maps lists this restaurant as temporarily closed. Why the heck are they accepting orders and taking money then? Something isn't right here.Oh, and look at the snarky and disrespectful replies to other negative reviews. Wish I would have looked further into them before ordering.UPDATE: DoorDash was who ChowNow contracted for the delivery, and DoorDash stepped up and refunded the order amount.Over two hours, no food. Our second and third and fourth choices closed for the night. Stuck trying to find anything good open.

Waited two hours for delivery and still nothing. Restaurant won't answer the phone. ChowNow can't get a hold of them either. I'm told by ChowNow all they can do is ask the restaurant for a refund as billing goes directly through the restaurant. So I have to do a chargeback with my bank or eat the cost. That cost is all I'll be eating tonight it seems.Edit: Google Maps lists this restaurant as temporarily closed. Why the heck are they accepting orders and taking money then? Something isn't right here.Oh, and look at the snarky and disrespectful replies to other negative reviews. Wish I would have looked further into them before ordering.UPDATE: DoorDash was who ChowNow contracted for the delivery, and DoorDash stepped up and refunded the order amount.Over two hours, no food. Our second and third and fourth choices closed for the night. Stuck trying to find anything good open.