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Bidrage med feedbackFirst time in this area, first time in this Café. Walked over the bridge from our hotel to have breakfast here. First, thankfully they have indoor seating with A/C. Service was good, food did not take long to come out and was hot, freshly made. It was very welcome not to pay inflated prices. Omelette was yummy, and the coconut macadamia nut French Toast was amazing. Like a few other reviews, our only complaint was the coffee. Gave a mid star for atmosphere only because some lazy parents let their two kids run around like it their own personal playground... sorry, but it kinda took away from our otherwise enjoyable experience.
Great little diner. The food and service were excellent. I had the steak and eggs for breakfast. I asked for my steak rare and it was perfect. My only complaint would be that the coffee is not great.
I recently had brunch with my best friend or the first time at Kona Bay. I was so excited because I had heard good things about their menu and food. Everything was delightful, including the service. Upon requesting the check, the waitress gave us ONE receipt to sign which was the Merchant Copy, but no Customer Copy for us to keep. I was skeptical about not receiving the Customer Copy, and so went ahead and took a screenshot of my receipt, just in case. My friend and I split the check, and we rounded up the tip to make it an even 20.00 each.Well, two days later, when my bank charged me for the meal at Kona Bay, I was charged a different amount than I had written--the amount was NOT rounded up. I wanted to give them the benefit of this being an honest mistake, and so I called my friend to ask her to check her bank statement--sure enough, she had also been charged a different amount. Mind you, we are talking a few cents difference, but that is not the point. Why would someone change the amount on the receipt? So, I contacted the restaurant and left a message for the owner to contact me. It has now been two weeks, and several messages later, and no response.So, I have to write this negative review. I have heard many stories about restaurants engaging in the crooked practice of changing the amount on a customer 's receipt. These cents or dollars add up when you are talking about over a thousand customers per week. I have sent so many people to Kona Bay in the past, and will never recommend them again. If they cannot have the decency to call me back and address my concerns, then they have lost me as a customer and any future recommendations. I don 't think they will care as they seem be doing quite well, but people need to know what they do to customers that trust them. Shame on you Kona Bay!
We had an amazing breakfast at Kona this morning. Wait staff was perfect, so so friendly and very attentive to us. Food was delicious and prepared exactly as ordered. We will definitely be back.
There's nothing that would make this place a 4 star except maybe that they use generic corn syrup instead of high quality maple syrup. The service was great. Food arrived very fast and was delicious. I recommend this place it is amazing. Comment ? below if you enjoyed.